Testimonials

 

Our Latest Google Reviews

 

 
 
The entire team at Holbrook Moran are always friendly and ready to help and explain what's needed to me. They're always working to get the job done; professional and enthusiastic but never pushy.
Daniel Evans
24/11/2023
 
Jess was amazingly helpful, and was excellent as the go between when my solicitors were not so helpful. Would highly reccomend.
Madison Hughes
23/11/2023
 
I can’t recommend Holbrook Moran Redfield enough. They have let my flat for a number of years and are always efficient, personable, fair and thorough. Particular thanks to Mandy and Anna for dealing with my most recent change of tenants - really appreciate all your effort.
Emma Gilbert
17/11/2023
 
Super friendly team who worked quickly to get our our house on the rental market. Anna and the team are incredibly friendly and easy to liaise with - thank you for a positive experience
holly flewitt
08/11/2023
 
I could not recommend HM Redfield more! We initially instructed HM to sale our property two years ago however due to issues with our prospective new home our sale fell through. Simon and Ryan (at the time) supported us through every step of the process, despite at the end not receiving any payment due to non completion. This did not phase them in the slightest and they went above and beyond to help us. I could not be any more grateful.

2 years on we contacted Simon and we got the ball rolling again. Simon visited our property, offered a valuation, talked through the current housing climate, offered advice and recommendations and two days later our property was listed for sale. We managed to sale our property within the week which was amazing. I know this will not be the case in all sales but I do know that the service any customer will receive from Simon and the team will be second to none. Communication was fast and efficient, the team are friendly and accommodating and put the customer needs first.

In my experience, HM really do make the selling process as seamless and stress free as possible, maintaining sheer professionalism.

I could not thank Simon more for his hard work and dedication to ensuring we received the best experience.
Leanne Sheppard
08/11/2023
 
Jess and Evie are total legends. The only people to pick up the phone consistently throughout and went out their way to speed up the process as much as possible 🌟
Ed Wirgman
07/11/2023
 
Really friendly and efficient team, made the process of moving into a rental property very smooth. The service was head and shoulders above other estate/letting agents.
Luke Pye
05/11/2023
 
Sold my house with Holbrook Moran. Evie and the team are helpful, friendly and were strong at listening, as well as advising. I had an overwhelmingly positive experience communicating with the team.
Simon Weintroub
19/09/2023
 
Fantastic service from both sales and lettings teams. Professional, efficient, responsive and great advice every time. Can’t recommend highly enough.
Kate Rowland
06/09/2023
 
As first time buyers, the process can be quite daunting. I can definitely recommend Holbrook Moran, our agent Jess was helpful, friendly and professional. I don’t have a bad word to say about the service
Jack Payton
20/08/2023
 
Throughout what was a rather long purchase process Jess Latham was always positive and caring - putting up with my worries and giving me reassurance. She was always quick to respond, and was extremely helpful at all times.
Kathryn Allison
20/07/2023
 
Holbrook Moran were fantastic start to finish! The team were professional, efficient and friendly, and what could have been quite a stressful sale/ chain, they made practically seamless.

They took their time with taking photos and really captured the property at its best - from my experience other bristol agents don't put half as much effort in.

I would highly recommend HM. Thank you so much Simon, Evie and Jess!
Adele Hamilton-Sturdy
07/07/2023
 
I recently sold my house via Holbrook Moran and was very impressed with Evie and the rest of the team. They were all professional and efficient, keeping me updated throughout the process and were great at chasing for and passing on updates. I would highly recommend Holbrook Moran to anyone wishing to sell and would definitely use them again.
Gemma Nash
06/07/2023
 
Very friendly and supportive staff who helped me to find and move into a lovely home. They Respond to my emails promptly and help me with any issues I have with the house. I would definitely recommend this agency.
Sara Evans
30/06/2023
 
We have had an amazing experience with Holbrook Moran. We have been dealing with Jess and I words cannot express how much of a great service she provided from start to finish. Would highly recommend as happy to help you through out the whole process! Also dealt with Simon and the same applies! Couldn't of asked for a better estate agent. 💫
Chelsea Whatling
12/05/2023
 
Simon, Jess and the team were excellent from start to finish. Professional and knowledgeable, they guided us through the process every step of the way.
Very pleased we went with a local agent and wouldn't hesitate to recommend Holbrook Moran in the future.
Thanks for all your hard work an continued support.
Adam Fracz
05/05/2023
 
I bought from Holbrook Moran. Viewed the house on 19 December and completed on 28 Feb.
I mainly dealt with Laura who was very helpful, especially when I'd not bought a house for over 20 years. Chloe was always a reassuring voice on the phone.
Very professional team.
Liz Biddle
10/04/2023
 
The team at Holbrook Moran made our house-buying experience so easy throughout - from the initial viewing right through to picking up the keys where they presented us with a box of chocolates! Their communication was great, and so friendly and supportive, and they went above and beyond with fixing any issues and requests. Special shout out to Jess, who was a total pleasure to work with.
Meg Pope
10/04/2023
 
I have been very impressed with the service from Holbrook Moran, in particular Jess
Elaine Galvin
03/04/2023
 
We have just sold our house via Holbrook Moran and were very impressed with the service given by the team.
Simon was very open, professional and explained the process in great detail.
Jess went out of her way to deal with any questions we had and chased the other parties when requested by ourselves.
The communication was always good and everyone we spoke to in the Redfield branch were polite and helpful.
I would recommend Holbrook Moran to anyone wishing to sell their home.
Adam Balkwill
23/03/2023
 
It wasn't the smoothest purchase due to as number of factors outside of Holbrook Moran's control, but Simon was an absolute star throughout, chasing the vendor and solicitor as required, and ensuring I was in before Christmas - despite a few last-minute issues on the vendor's side making it look like it wouldn't happen! Five star service, he really pulled out all the stops, while maintaining an excellent combination of professionalism and friendliness. I have no hesitation in recommending Simon, and Holbrook Moran as a company. Many thanks!
Robin McCavert
25/01/2023
 
Ryan and Simon were brilliant to work with - they were frank, honest and friendly throughout, and helped us achieve a positive outcome even in tricky market conditions. Very highly recommended.
Paul Merchant
24/01/2023
 
Richard and his team in the Fishponds office were brilliant. They were very professional, knowledgeable and friendly. They helped me every step of the way in the sale of our property. I would highly recommend them.
Amanda Bryant
20/01/2023
 
Rich and Chloe has been fantastic from the moment we've arranged to view a property to the point of completion. Rich was always easy to speak with and understands the complexity within buying a property, which made the sale a success. Chloe, a supporting superstar, getting notifications from here right the way through. Thank you both!
Emily Choo
21/12/2022
 
I used HM to rent my property out and eventually sell it.
During the rental phase Mandy did a great job at securing the right tenant and ensuring that all repairs were actioned promptly in consultation with myself. The team's day to day management of the flat was to a high standard and all charges were fair and reasonable. with the sale of the property HM used their excellent knowledge of the area to market the flat at the right price; an offer was made and accepted within a week. A brilliant start. When I asked Simon for assistance re: moving the sale forward he was able to use his strong relationships with the legal teams to ensure exchange and completion took place swiftly. The way he guided the purchaser was particularly impressive.
For buy to let landlords HM offer a great all round service, much recommended.
A Rodrigo
19/12/2022
 
Absolutely delighted with the service received from Holbrook Moran. The whole team were simply great and were always so supportive to our needs and timescales throughout. Would recommend!
Catherine Robertson
19/12/2022
 
We chose Holbrook Moran to market the property that had belonged to our late mother because, at our initial meeting with them (one of four Estate Agents.we approached), we were so impressed with the unique, very personal service they appeared to offer.

We met with Richard, the Fishponds Branch Manager, who was extremely experienced & professional, yet friendly, courteous & sincere.We unanimously felt reassured that he would offer the best possible service for us. This indeed proved to be the case.

A very professional brochure presenting the property in an encouraging but truthful light led to much interest & a sale at the asking price within days of the property being put on the market.

Holbrook Moran continued to keep in touch & give advice & reassurance as the sale progressed. Despite a few setbacks, not the fault of Holbrook Moran, we were able to complete the sale within six months.We are very grateful, particularly to Richard, and would recommend Holbrook Moran to other potential customers without hesitation.
Jackie Burnell
15/12/2022
 
Pick these guys to sell your house! Richard and the team are caring, thorough and brilliant at selling houses. The expert pictures, expert market knowledge, dealing with solicitors. mortgage advisors and pushy developers, every step of the way they kept us informed. The small office means everyone knows what's going on with your sale and they are quick to return calls and answer any silly questions. Pick these guys!!
Emma Bartlett
01/12/2022
 
The Fishponds team were great to work with when buying our first home. Really helpful and genuine. Thanks everyone
Jack Jones
20/10/2022
 
Started renting a property with Holbrook Moran a week ago and already very impressed with the service. Super speedy handling of references, flexibility when it came to getting me access earlier in case I needed it, and they made sure the property was in an immaculate state before I started. Any issues and they are quick to respond and get things resolved!
Eddie Smith
11/10/2022
 
It was a pleasure dealing with Simon and Ryan, who handled the recent sale of one of my properties. They were extremely professional, helpful and guided me through the whole process. They went above and beyond my expectations, and I would definitely recommend them.
Gerald Selway
29/09/2022
 
Great experience with the team at Holbrook Moran Redfield.

From the initial conversation, all the way through to completion and beyond was a pleasure. Very knowledgeable, very approachable, very professional.

Would highly recommend!
Christian Barrs
28/09/2022
 
I recently rented a property through Holbrook Moran and they were very helpful every step of the way making the whole process extremely easy. A+ service.
Gijs Edge
01/09/2022
 
First class service from a very helpful team. Questions and queries were answered promptly and correctly. Nothing seemed to be too much trouble for them. Friendly and professional, they provided helpful advice and went out of their way to ensure we got the best outcome.
Richard Bendy
26/08/2022
 
Simon, Ryan and Sophia in the sales team are wonderfully helpful and nice to deal with. Holbrook Moran Redfield sold my property efficiently and professionally and I highly recommend them!
Katie Parker
19/08/2022
 
We used Holbrook Moran to sell a flat in Bristol. The purchaser was painfully slow at every stage but Simon our agent remained helpful and engaged all through the drawn out process. He was very helpful in looking after the property which was standing empty, we were quite a long way away in the midlands. We can confidently recommend Holbrook Moran as a good and reliable company to deal with.
Joseph Cullen
17/08/2022
 
We sold our house in St George in 2 weeks for well above asking price. From valuation to completion, Simon, Ryan and Sofia demonstrated an excellent knowledge of the market, realistic and honest expectations and flawless communication skills throughout the process. They clearly share information well as a team and genuinely seemed to have our best interests at heart, warning us against high offers that might not be right for us and helping us find a buyer who was financially sound and fit into our timescale. Cannot recommend highly enough.
Mike Reddecliff
17/08/2022
 
I am extremely grateful and pleased with the service that Richard, Laura and Chloe provided at a difficult time with the selling of my late Nans house. They were efficient, extremely helpful, understanding and patient. The level of service was outstanding and I am very grateful. I am so pleased my Nans house is going to lovely new owners and I can not thank you enough. A huge Thank you to Richard and his team for doing a fantastic job.
Laura Blaber
18/07/2022
 
Really pleased with the service Chloe and Richard provided during our first buy. They were incredibly helpful and friendly, and kept us informed at every step of the process. Would definitely go to them again and recommend using them.
Gemma Protheroe
12/06/2022
 
We bought a buy to let house through Holbrook Moran who then managed the let for several years before we sold the property through them as well. With Mandy leading the lettings team and Ryan running the sale we felt in the best of hands. We always felt that our tenants did too, which was important to us. We cannot recommend Holbrook highly enough.
Hugh Slade
18/05/2022
 
Couldn't thank Simon enough for his patience and advice during the sale of our house. Would love to work with Holbrook Moran in Redfield again when there's another opportunity.
Bianca
15/04/2022
 
Thank you so much for selling my house. Over the last couple of months there has been ups and downs. But Simon at Holbrook Moran has assisted this very professionally across every email and call. Thanks again!
James B
08/04/2022
 
Highly recommend Holbrook Moran Fishponds Road. Richard and his team are very professional, knowledgable and hardworking. Richard provided a mature approach with advice on selling with honest opinions. He excelled all expectations and kept me informed at all time and with feedback.
Suresh Chudasama
28/03/2022
 
I used Holbrook Moran to sell my flat and I was very happy with their services. They had a down to earth honest approach and (unlike other agents that came to see the flat) actually listened. Throughout the process Ryan was checking in regularly, keeping us updated on what was going on and giving various people a nudge when needed. I'd happily recommend them. I can also vouch for the mortgage adviser they recommended, Patty has been fantastic.
Alena K
21/03/2022
 
I highly recommend Holbrook Moran. During a difficult, complicated and protracted sale, Ryan and his team patiently calmed the turbulence leading to the successful sale. Many many thanks to all!
David Gilfillan
20/03/2022
 
Purchased our first home through Holbrook Moran Fishponds branch. I can't praise the team enough - they made sure we were updated throughout the process and accommodated any additional viewings really quickly too. Big thanks to Laura, Chloe and Richard!
Georgia Warwick
16/03/2022
 
This was my first time purchasing a property and I would like to thank Holbrook Moran (Sophia) for making it such a smooth process due to her clear communication and contacting myself frequently to ensure I was up to date. Sophia who handled my case was very friendly and provided me with as much information a possible. What I liked about her service was that she was not afraid to pick up the phone and give me a call rather than communicate through email all the time. With the frequent follow ups the sale went through very quickly and smoothly. I would recommend using Holbrook Moran Redfield and they deserve the reviews!
Nhoc Vong
05/03/2022
 
Simon was particularly helpful throughout the selling process of my shared ownership flat. The sale had complications that Simon managed effectively through his excellent communications, keeping, solicitors, banks, my buyer and myself informed every step of the way. Holbrook Moran stood out to me for all the right reasons, achieving a successful sale.
Damian Stafford
26/02/2022
 
I have bought and sold a lot of houses in my time, and Holbrook Moran Redfield is the best estate agent I have ever come across. Ryan valued the house and gave honest and realistic advice about value, expectations and how best to market the property to get the best price. Within 3 days of marketing, 15 buyers were lined up to view and the next day we received several over asking price offers. Once the sale was agreed, Sophia was brilliant. We were kept informed along the way, and Sophia was happy to chase buyer and solicitors to update us when necessary. I would definitely recommend Holbrook Moran Redfield to anyone looking to sell or buy a house.
Rosie Taylor
26/02/2022
 
Very pleased with how our sale went with Richard and Chloe. Richard was very understanding to my fussy requirements and always met my queries with patience and kindness. Chloe did a lovely job meeting and greeting the viewers and helping when I called up with my queries if Richard was out of the office. Thank you both, I recommend them for their service and also price!
1
Louisa Hall
22/02/2022
 
I have just read through some of the glowing testimonials for Richard Crawshaw and Chloe at the Fishponds branch, and I agree with all of them!

Richard came to see my home about a year before I finally put it on the market. I was impressed by how knowledgeable he was, and by his genuine interest in the character of my home, and not just its value. I decided that he would be the right person to choose once I was ready to sell, as Holbrook Moran are a small estate agent and he assured me he would deal with the transaction personally.

Unlike some estate agents, he didn’t pester me after that initial visit, but only called once some months afterwards to see if I was still interested. Once I had agreed to sell through Holbrook Moran, he was efficient, helpful and hard-working. Together with Chloe, he arranged all the viewings separately over 3 days, rather than organising an open house, which I didn’t want. He then called me in to discuss the offers I’d had, and to advise me which one to accept. It was clear during our discussion that he had my interests at heart, and that he was very experienced and understood not just the market, but the buyers. I felt he was completely trustworthy and genuine.

Throughout the transaction he answered all my queries straight away and in considerable detail when necessary, and reassured me when there seemed to be problems. I rarely had to leave a message - either he or his able and friendly assistant Chloe answered the phone promptly.

Indeed, it has seemed strange since contracts were exchanged not to hear from him! I am about to move, and I feel that he did everything he could to make one of the most difficult experiences as trouble-free as possible. Thank you Richard for a fantastic service!
Ruth Baker
21/02/2022
 
We recently bought a house through Holbrook Moran Fishponds. Richard and Chloe were great - always helpful and responsive - thank you!
Zoe Lawrence
17/02/2022
 
Great service. Everything's done thoroughly, and in a timely manner. I would highly recommend!
Katy McQuade
07/02/2022
 
Excellent service from Simon and Sophia, in this lovely friendly office.
Simon quickly found a suitable buyer for our property.
Sophia and Simon have been great at communicating with us about the sale of property, they have liaised well with solicitors, to keep the sale on track.
Mr and Mrs White
01/02/2022
 
I bought my house through Holbrook Moran and they were excellent in all aspects especially keeping me updated. I would highly recommend using them for either selling or buying a house in the future.
Ian Scantlebury
31/01/2022
 
Richard made buying a house so much less stressful, he was always available to offer advice and always happy to help. As a first time buyer who had very little understanding of the whole process, it was really a relief to have such a friendly, capable and helpful estate agent. He went above and beyond by helping to find tradespeople to provide quotes after the survey results came back, and he did a really good job of communicating with the solicitors. I couldn't have hoped for a better estate agent, thanks so much Richard!
Katy Morgan
14/01/2022
 
I couldn't have asked for a better estate agent to sell my property.

Right from the first valuation the communication from Richard and his team has been excellent which has made the process as stress free as possible.

Ricahard took great interest in understanding the benefits of the property which might not always seem obvious, something that I really appreciated.

Throughout the sale Richard was always availiable for advice and the professionalism of Holbrook Moran is second to none.

I am very grateful to the team for helping me sell my house and highly recommend to others. Thank you!
Caroline Brice
10/01/2022
 
This is the first time I'd sold a house and had heard the horror stories about estate agents from friends and family, however, the team at HM in Redfield, especially Ryan were fantastic from our first engagement!

From the very first meeting with Ryan (after having met several other estate agents), I was confident that Ryan and the team would deliver everything that was discussed and they did that as well as going above and beyond to assist me with my onward purchase offering me advice and support throughout the process. Even when Ryan was out of the office, his colleagues, including Simon were knowledgeable about my case and on hand to provide the same support. This was great and a little unexpected as often when someone is absent from work, it has to wait until they return which is not what you want to hear when the pressure of stamp duty holiday ending loomed! Definitely a pleasant surprise!

Having been able to have open and honest discussions with Ryan from the outset and asking for him to take complete control of everything was such a relief as it took the pressure off worrying about what I might need to do or organise whilst working a full time job and carrying out the buying and selling process solo.

Communication was excellent at every stage and there was never a moment where I didn't feel like I didn't know what was going on and this continued right up until I put my keys back through my front door and went on to pick up my new keys. What was invaluable was the extra support during the communications with the solicitors and my buyers, and although it was a stressful experience, it was definitely less stressful than I had anticipated thanks to Ryan and the team at HM Redfield and I would recommend them to anyone buying or selling a home in the future!

Thanks again to Ryan and the team
Danielle Coppell
06/01/2022
 
Really helpful! I know they offered the seller a lot of assistance to help them find somewhere to purchase. They were always responsive and available when I needed them.
Katie Sims
14/12/2021
 
Positive: Professionalism, Quality, Responsiveness, Value
We chose Holbrook Moran as our estate agent as the whole family were very impressed with the knowledge, friendliness and professionalism of Richard Crawshaw.

Richard promised right from the start to keep us updated on how the sale was progressing and true to his word he did exactly that, providing us with a fantastic service not only until we received an offer but right up to exchange of contracts and the setting of a completion date. The whole family would like to thank Richard & the Team at Holbrook Moran Fishponds for doing such a great job.
Richard Bence
09/12/2021
 
Richard Crawshaw marketed our property, and he was professional, knowledgeable, and informative from start to finish.
We would highly recommend H&M Estate agents to anyone.
If you are lucky enough to have Richard market your property, you are in safe and capable hands. You can then look forward to a stress free transaction.
Linda Fiske
25/11/2021
 
Richard and his team managed the sale of my local property. Very professional and attentive. Highly recommended.
Olly Jones
22/11/2021
 
The Holbrook team have done an excellent job again from the initial valuation to completion of the sale well done.
Mike Tremlett
16/11/2021
 
Professionals, supportive Fishponds team and quick responses to mails. Strongly advised.
Daniele Colosimo
15/11/2021
 
ABSOLUTELY AMAZING - would highly recommend.

We used Holbrook Moran recently to sell our house. Right from the start they were clearly well ahead of the competition. We had a few valuations, but Simon at Holbrook Moran valued it the highest and had a very clear plan of how / when to market to achieve the most interest.

We used the additional photo package which we felt was definitely worth the money. Holbrook Moran worked around us with viewings and appointments and made everything straightforward and easy. They achieved well over asking price, but unfortunately our buyers messed us around and eventually pulled out. Trying to hang onto our onward purchase, Holbrook Moran team were AMAZING and managed to get it straight back on the market within a few hours, and booked a full set of viewings for the end of that week, squeezing us in because they understood the urgency. The second offer was higher again and the team kept us informed at every stage.

We had an absolute nightmare with various solicitors, and miscommunication from them, but Holbrook Moran helped us at every stage. They went above and beyond to call solicitors, agents and the buyers themselves and chase as needed, and get to the bottom of what was going on. I honestly think without Holbrook Moran I would have lost my mind, and potentially the sale, and they provided so much support throughout that we cannot thank them enough.

I would recommend them to everyone (and already have passed on their details to others). We are so grateful to the team for keeping the sale on track and negotiating all the problems we had. The achieved great results, couldn’t have been more helpful and couldn’t have worked harder. They know the area really well, and seem to achieve the highest results locally, so well worth calling them for a chat if you’re thinking of selling.

Thank you so much Holbrook Moran, you were fantastic!
Laura Fuller
15/11/2021
 
Holbrook Moran recently sold my property so I would like to endorse the service that I received, initially from Mandy Stokes and latterly Ryan Childs. The whole team were very professional throughout, ensuring the property was presented, securing a healthy number of viewings and attracting offers or the property
Ryan and the team acted as a conduit between the buyer, seller and each party’s solicitors as the process did take longer than expected and he managed these engagements throughout
I cannot speak highly enough of the customer service that I received and I would definitely recommend this locally owned business if you are looking for an estate agent in Bristol.
Mark Fish
10/11/2021
 
Since we signed up to Holbrook Moran our letting agent Mandy has been working with us. She has been consistently professional helpful kind caring thoughtful we couldn’t of asked for a better experience, or letting agent from a day we moved into the property till the day we left Mandy was all the above and more she made our experience letting from Holbrook Moran such a pleasant and easy straight forward time and for that we are very grateful. Kind regards Tyler and Sophie.
Sophie Jennings and Tyler Webster
04/11/2021
 
The sale of my flat was dealt with very professionally from start to completion by Richard and Chloe. It was a very smooth process, you were both lovely to deal with and it's much appreciated. Couldn't recommend Holbrook Moran more!
Lorna Carter
15/10/2021
 
I would just like to thank Richard and the Holbrook Moran team for all their hard work for the successful sale of my late mothers house.
This was an emotional time for myself and my younger brother of whom was initially living in the home and studying full-time.

I had 3 estate agents provide a valuation for the property and had my brother report back to me how he found each agent when they came to view our home. Out of the 3 agents Richard was the one who showed more knowledge, professionalism and genuine kindness and interest not just in the property to be sold but also an understanding and empathy of our personal situation. We also wanted an agent who was fair and trustworthy (not someone who just wanted our money!) and I'm glad to say we found that here. Their rates are extremely good value for money - you truly get what you pay for and MORE! Richard was efficient in lining up a good number of views and we had 4 offers on the table by the end of the week. We came across a few hurdles before the completion of the sale but I found Richard to be very supportive and calm. If you're looking for an Estate Agents where the staff are more than capable of doing a fantastic job then this is the agency for you.
Shamira Scott
14/10/2021
 
I have been associated with HOLBROOK MORAN for the past 18yrs, with Mandy Stokes at the helm of lettings, and earlier this year with Simon Angell sales. I have enjoyed dealing with Mandy during this time, and it has been a pleasure to work with her in letting my properties. Simon Angell of sales guided me, when I sold a property (may add through the pandemic period). We achieved a successful sale earlier this year. I have no hesitation in recommending both these very professional and pleasant people at HOLBROOK MORAN.
Derek Hunt
13/10/2021
 
Excellent value for money Richard a class act always kept informed by him
Andy Florentino
13/10/2021
 
Mandy is really friendly and helpful and gets things sorted efficiently. A positive experience of renting with Holbrook Moran!
Kathryn Reed
10/10/2021
 
Holbrook Moran's communication was excellent throughout the process of selling my flat. They were clear, professional and easy to deal with. I have already recommended to a friend to sell their property through Holbrook Moran. I dealt with Simon, who exceeded any expectations of an estate agent, offering his wisdom and advice relating to the sale. My flat sold quickly, and had 10 offers over two half day viewings.
Redfield Vendor
04/10/2021
 
I have rented out a property I own through Holbrook Moran for over 16 years, and received excellent service from Mandy Stokes, and so recently when I decided to sell the property I chose to use their sales division to put the property on the market. I live abroad, and so things got complicated with time differences and paperwork having to be sent by email etc, but Simon Angell and team were responsive and professional throughout. He was knowledgeable and prompt, and had 17 viewings booked in 24 hours of listing the house. The house sold in 3 days! Simon also acted as go-between between us and the buyers as the searches and contracts process dragged on after the sale was agreed, and kept me informed at all times. He even arranged for someone to go and pick up the mail and scan any bills so that I could pay them from abroad while the property was vacant! I would highly recommend this locally-owned business for both lettings and house sales.
June Griffin
29/09/2021
 
We recently purchased our first home via Ryan at Holbrook Moran Redfield and had a brilliant experience. Ryan supported us through the whole process and went above and beyond to communicate with us and reassure us throughout. It's amazing to get this sort of personable service - something we hadn't experienced with previous agents. Could not recommend Ryan and Holbrook Moran enough. Thanks very much to the team there.
Jasmyn McGuile
28/09/2021
 
Anna Bateman is perhaps the most helpful letting agent I have ever had the pleasure of meeting and interacting with.

My move was chaotic, due to no fault of Holbrook Moran or the landlord, but Anna was there every step of the way guiding me through the process and being as helpful & knowledgeable as is humanly possible to be.

5 stars is not enough.
Theodore Zephyr
27/09/2021
 
Purchased a flat through Hallbrook Moran, dealt mainly with Simon who was always professional,happy to help and go the extra mile.
Muresan Gabriela
23/09/2021
 
Really helpful and quick to reply, everyone I spoke with was approachable and keen to make the process as smooth as possible.
Sophia Scott
23/09/2021
 
I instructed Holbrook Moran to sell a buy to let property of mine and I was very happy with the service provided. Simon was very helpful at the valuation and quickly arranged photos and details to be taken to produce a quality brochure. Viewings were easily organised which resulted in an offer I was happy to accept. Many thanks to Simon and the team and I look forward to working with you again soon.
Nick Heal
18/09/2021
 
Richard was extremely helpful from start to finish of our sale! He was super friendly and they were very good value for money. He was always reachable and we never had to wait long for a response or update. Very happy customers!
Ruth Brice
18/09/2021
 
Contacted Holbrook Moran for the sale of my aunties house .
Spoke with Ryan and agreed to meet at the house . From the first phone call to arrange a valuation to discussion around the offers and sales he was very professional and sensitive due to my Aunty passing while we were going through the sale .
The whole team at the Redfield branch we’re very professional in all aspects of the sale .
Would highly recommend the team to any body looking to Sale or buy a property around the Redfield St George area
Thanks you
Niel Ford
15/09/2021
 
As first time buyers we had a lot of questions..! Simon and the team at Holbrook Moran could not have been more helpful throughout the entire buying process. Thank you so much. Lucy and Matt
Lucy Judge
14/09/2021
 
Our house was a difficult sell because of the pandemic and the complexities that our chained purchase and the stamp duty holiday brought to the mix. However, Richard and his team at HM were amazing throughout the long process. They were very professional and always on the other end of the phone moving things forward with all parties. We were relieved to come to the end of the stress and get the keys to our new home. We could not be grateful enough or recommend Richard and HM enough to anyone.
David and Ale.
David and Ale
14/09/2021
 
I have used this estate agent to but and sell my property close to the fishponds area and was always satisfied with the politeness, professionalism, response time and knowledge of the local market.
Special thanks to R. Crawshaw.
Freddie Dennington
18/08/2021
 
Holbrook Moran have been absolutely first class in helping us with our sale, Richard is the ultimate professional, he has gone far and above our hopes and any expectations we had. We would highly recommend Holbrook Moran to anyone you will definitely get a fantastic service.
Rob Lloyd
05/08/2021
 
Richard, and Holbrook Moran, have been absolutely fantastic from Day 1. They were our sellers Estate Agent, throughout the process they went above and beyond to make sure we were kept up dated on any developments. They ensured our family moved quickly & efficiently, as agreed. It's not often you write a review for a sellers Estate Agent but we can't express how grateful we are and how excellent our experience was with Richard. When it comes to selling our property we know where we will be going!
Amber and Andy Salmon
03/08/2021
 
My flat was sold on the first day of viewings. Throughout the process, Simon and team were professional, informative and delivered an excellent customer service. I will be highly recommending them to anyone looking to buy or sell. Thanks Simon and team once again.
Gemma Bamford
30/07/2021
 
Ryan and his team made the whole experience of selling easy and stress free. Kept me up to date throughout the process and dealt with any issues. Very professional and highly recommend!
Seb Fitzgerald
18/07/2021
 
Mandy and her team were extremely helpful in swiftly organising our move and made the process extremely easy. Would highly recommend!
Ellie Sorensen
17/07/2021
 
Very happy with all services. I've been dealing with Mandy who has been absolutely brilliant, quick and helpful!
Mayah Joanna
15/07/2021
 
I purchased my first home through Holbrook Moran and from viewing through to completion Ryan and the team were communicative and professional.

After having a slightly traumatic experience with a different estate agent and accompanying purchase collapsing I was a nervous buyer. Ryan kept me informed every step of the way and when leaving a voicemail always made sure to say 'nothing to worry about' to placate this anxiety.

The house completion occurred when Ryan was on holiday but he still took the time to reach out when he returned to check in. This personable approach really stood out for me.

Very grateful to have purchased my dream home through Holbrook Moran and would recommend their services to all.
Meg Pickup
02/07/2021
 
Ryan and the team were communicative, professional and friendly. Can recommend.
Felicity Inkpen
01/07/2021
 
I know they say that moving house is the most stressful thing you can do in your life, but working with Ryan and the team at Holbrook Moran has been nothing but a pleasant experience.

We were first time sellers and after arranging a valuation with Ryan, were quickly made to feel at ease with the whole process.

They were nothing but professional and well communicative throughout the process. This led to a well organised open day across a weekend in order to fit all the viewers in and a highly successful sale following this.

I cannot thank Ryan and the team enough for making the whole process simple and easy. We would happily recommend Holbrook Moran to any that are looking to sell in the area. They were a pleasure to work with and am looking forward to the next.
Lauren Oloughlin
28/06/2021
 
This is the 2nd time I have used Holbrook Moran several years apart and the service was just as great!

Ryan was excellent very knowledgeable, and knows his market! He is so easy to get on with, and kept me updated on everything!

I will continue to use these guys, and would highly recommend them to anyone. They really do know their stuff, and you can really feel they care about the sale, and not just the commission.
Sarah Ho
28/06/2021
 
Great service throughout the purchase of my new home. I’ve had regular updates on progress and assistance with keeping things moving. Highly recommend!
Amy Nicholas
23/06/2021
 
After over a year of trying to sell my property with another agent I changed over to Holbrook Moran. Within 1 week of the property going on the market they had a sale lined up. The sale went through very smoothly, completely hassle free. Simon and the team did an amazing job, I can highly recommend them!
Matt Pond
22/06/2021
 
Holbrook Moran have been brilliant in guiding me through my first property purchase.

The agents have been attentive to all needs and have checked in with phone calls at each stage of the process.

Very knowledgeable, professional and personal.

Cannot recommend highly enough. A great service!
Ralph Payne
21/05/2021
 
I bought my flat through Holbrook Moran in 2004. The experience was so positive that I went back at the end of 2020 to sell it. Obviously different people were working there - Richard and Charlie. Richard went over and beyond anything I expected of an estate agent in order to make things run more smoothly for me. There were a few problems that were potentially incredibly stressful but Richard navigated them and brought me out smiling at the other side, ready to move into my new home.
Utterly trustworthy, brilliant ethics and incredibly decent people - the sort of estate agent we all need!
Lesley Taylor
19/05/2021
 
I would like to thank all at Holbrook Moran for the great way they looked after me for 5 years of renting one of their property. always there when needed. a really good company and I can't recommend them more. ONCE AGAIN THANK YOU.
John Kayes
17/05/2021
 
Richard and the team at Holbrook Moran handled our sale very well, very happy customers. Thanks again!
Luke Forde
12/05/2021
 
Mandy and the team have been extremely friendly and helpful in my move.
Claire Palmer
06/05/2021
 
My experience in dealing with Richard and Chloe at the Fishponds branch of Holbrook Moran has been excellent. Although the sale became a little tricky, they stayed calm, polite and hugely helpful during the process and even after Completion, when they remained approachable and helpful . I would not hesitate recommending them - a pleasure to deal with.
Lynda Puddy
04/05/2021
 
Holbrook Moran have been brilliant in guiding me through my first property purchase. The agents have been attentive to all needs and have checked in with phone calls at each stage of the process. Very knowledgeable, professional and personal. Cannot recommend highly enough. A great service!
Ralph Payne
19/04/2021
 
Absolutely first class service from Ryan and the team at Holbrook Moran in selling our house.

We were confident that they would do a good job as we'd already bought from them and had a good experience, but what raised the bar massively, and increased the potential stress tenfold, is that we've sold our house while living in Australia.

They handled the time differences, the liaising with our solicitors and the buyer solicitors, as well as the general flow of information, impeccably, with the professionalism necessary but with good humour too.

I would 110% go back to Holbrook Moran should I find myself buying in Bristol again. Thanks folks!
Tim Dixon
17/04/2021
 
Richard helped us with purchasing our home. He did an excellent job and was able to smooth several bumps in the road making our lives much easier. Really friendly and enjoyable to deal with too.
Andy Darlington
10/04/2021
 
Thanks Richard, you have been so helpful whilst going through this process! I will definitely be recommending Holbrook Moran to others.
Harriet Culver
10/04/2021
 
We used Holbrook Moran for our recent house sale in Fishponds. Accurate valuation, good negotiation skills, and excellent communication from Richard Crawshaw. Recommended
Mark Chambers
09/04/2021
 
HM were brilliant! I’d been listing a flat for months with a larger agency with no success at all so I decided to try HM and I’m so glad I did. Richard and Charlie were so genuine, friendly and helpful and managed to line up some viewings before the advert for the flat went live. One of these viewings became an offer, which progressed quickly and smoothly to a sale. Thank you so much to everyone at HM for your hard work and superb communication – you were an absolute pleasure to deal with.
Laura A
27/03/2021
 
Simon and Sophia handled the sale of two properties for my family. I found them to be professional and responsive throughout the process as well as being competitively priced. They went above and beyond and pushed the process through in a period where solicitors were extremely busy. I hope the new team continues their great start.
Mark Murray
24/03/2021
 
Very helpful with the sale. Always on hand to answer any of my queries. Would use again!
Jake Wilkinson
16/03/2021
 
Very pleased with the service from Simon, Sophia and the team. After a bad experience with another agency, I changed to HM and they sold my property within days of listing it for full asking price so I couldn't have asked for better really. They have been great to deal with throughout the sale.
Samantha Hacker
01/03/2021
 
Recently bought a property through these, very quick with getting back to you and they were consistent with their communication with the seller, or mortgage advisor and solicitors. Instrumental, would definitely recommend.
Kurtis Rogers
25/02/2021
 
HM were brilliant! I’d been listing a flat for months with a larger agency with no success at all so I decided to try HM and I’m so glad I did. Richard and Charlie were so genuine, friendly and helpful and managed to line up some viewings before the advert for the flat went live. One of these viewings became an offer, which progressed quickly and smoothly to a sale. Thank you so much to everyone at HM for your hard work and superb communication – you were an absolute pleasure to deal with.
Laura O\u0027Brien
24/02/2021
 
Our recent house sale in Easton was handled professionally and efficiently by Simon and the team at Holbrook Moran. He took excellent photos and care over the details, ensured regular communication from beginning to end and excellent customer service. Would recommend without hesitation.
Nigel Pooley
24/02/2021
 
I dealt with both Charlie Thompson and Richard Crawshaw while purchasing my first flat and they've both been excellent throughout. I received all the information I needed and any updates regularly and they were both incredibly friendly and professional. Holbrook Moran have been a pleasure to work with and I would definitely recommend them.
Darcie Howell
19/02/2021
 
The sale of my house with Simon and everyone else at Holbrook Moran went smoothly. I put this down to a very friendly, professional and helpful team. The video tour that was organised for the sale of the house helped greatly to find a buyer. Simon kept in touch throughout the process which was very reassuring.
Ms Esther Kopp
16/02/2021
 
Richard was polite, courteous and professional, offering excellent service throughout the pandemic. We now have our first property.
Craig Smart
06/02/2021
 
Simon explained the sales process and options clearly from the very first meeting. He and Sophia provided an excellent service. I highly recommend them.
Ruth Soandro-Jones
31/01/2021
 
Top quality, reliable and friendly staff for a very reasonable price. They managed my house sale and provided clear detail about the whole process as I'd not sold a house before. I can honestly say it all went smoothly. Simon, the branch manager, kept me up to date at every step of the way and he or his staff were always available to answer questions or to give updates. Couldn't ask for more. Highly recommended!
Christopher Eichstedt
26/01/2021
 
Simon was very professional when he came out to value my house. He explained everything to me and showed me different marketing options. The listing looked great once it went live and he managed to sell my house on the first day of viewings. I was very pleased! Thank you.
Launceston Road Vendor
25/01/2021
 
Excellent service as always by Mandy, solved an issue for me very quickly. Highly recommended.
Paul Bennett
21/01/2021
 
Richard from Holbrook Moran provided exceptional service. He was very quick to respond to all of our queries and facilitated viewings at our convenience which was super helpful with a small family. Richard was also great when it came to dealing with the legal aspects of our purchase and aided in chasing solicitors and queries whenever possible. We would wholeheartedly recommend Richard and Holbrook Moran for providing a reassuring and speedy service!!
Will Luangrath
21/12/2020
 
As first time buyers, my partner and I were so grateful with how responsive and professional and responsive Richard was, both before and after we put down an offer on our new home. We much recommend Holbrook Moran Estate Agents for all those in in a similar position to us. Thank you Richard!
Georgie Alice
09/12/2020
 
I cannot recommend these people more. I was so impressed by their professionalism and their help through the whole process from start to finish and on top of that covid! Richard and Charlie at the Fishpond's branch went above and beyond to make every step possible. They are not the usual estate agents and really try their hardest to make things work. Well done. Thankyou
Judy Chetwynd
07/12/2020
 
Simon and Sophia were really helpful throughout my whole move process and actually suggested I view my new house, I wouldn't have ended up buying it if it wasn't for them and it's perfect! Can't thank them enough. They are really responsive with great advice when needed. I would highly recommend! Thanks Amy
Amy Hughes
01/12/2020
 
Professionalism, Quality, Responsiveness, Value
Chris Tucker
21/11/2020
 
We chose Holbrook Moran after Richard visited us and straight away knew he was the right person to sell our home. He was honest, understood what we wanted and knew the area well and had clients lined up. This paid off as he knew the right person to buy our home and sold it on first viewing. This made the sale so straightforward and nothing was too much trouble for Richard who was always available to talk to us or reply to emails. We were kept informed at all times and he was a great liaison between us and our buyers. Honestly could not have asked for more. After hearing such horror stories about estate agents I was nervous about being stuck with a rubbish one but I would recommend Richard at Holbrook Moran to anyone selling their home. Thank you so much for all your help.
Michelle King
20/11/2020
 
I am a Housing Worker for BCC and I have worked with Mandy on many occasions over the past two years and have found her to be very professional. Mandy will always make any potential tenant feel comfortable and valued regardless of their financial situation and is just a lovely, lovely Lady.
Leah Burt
18/11/2020
 
Outstanding experience from Holbrook Moran. After efficiently letting five properties for very reasonable fees for an extended period they sold all five within weeks of one another. They seem to have a database of clients at the ready and managed the sale quickly and easily. Highly recommended!
BS5 Vendor
17/11/2020
 
Holbrook and Moran can be highly recommended. The staff there both on the sales and letting team are extremely hard working and professional, and are attentive and responsive to your needs. I have enjoyed working with them thoroughly and will continue to do so in the future.
Daniel Evans
17/11/2020
 
I couldn't be happier with the service provided by Simon and the team at Holbrook Moran when purchasing my first home. The professionalism and regular contact made me feel very confident throughout the entire buying process.
Tom Ryle
16/11/2020
 
Mandy helped me to find a now home. She was extremely professional, whilst maintaining a warm, kind and calming presence. House moving is vey stressful and Mandy helped to reassure me, and responded quickly to my emails and phone calls to answer any questions I had. I am now in my new property and am very happy. Thank you Mandy, I hope that you make many more people feel that moving home is as easy as you did for me.
Kath Jones
15/11/2020
 
As a recent purchaser of a property through Holbrook Moran, I can honestly say I had a excellent experience overall. Richard Crawshaw was great to deal with at all times - knowledgeable, professional, friendly and polite. He went out of his way to try and speed up the transaction as much as possible, and I’m very grateful for all his help. I have no problem at all recommending both Richard and Holbrook Moran to others.
Jason Loborik
13/11/2020
 
From start to finish Holbrook Moran were professional and thorough. We dealt with Mandy who was so kind and keen to help. She put our minds at ease with regards to any concerns we had and overall it was a great experience. Would highly recommend!
Elisha Inman
11/11/2020
 
Simon and his team have been great from start to finish. They gave us plenty of advice when selling our property and put in a lot of effort with our viewings. We have also received good follow up calls throughout the sale offering help. Would highly recommend!
Northcote Road Vendors
09/11/2020
 
We engaged Holbrook Moran at a difficult time (lock down of the corvid virus) but even with the difficulties this inflicted they kept an interest in the property arranging viewing and negotiating on our behalf to both the buyers and our satisfaction, we can recommend Holbrook Moran to any proposed seller.
Ian Barker
03/11/2020
 
As a recent purchaser of a property through Holbrook Moran, I can honestly say I had a excellent experience overall. Richard Crawshaw was great to deal with at all times - knowledgeable, professional, friendly and polite. He went out of his way to try and speed up the transaction as much as possible, and I am very grateful for all his help. I have no problem at all recommending both Richard and Holbrook Moran to others.
Google Review
01/11/2020
 
I was particularly impressed with his service when Richard came to value my property today. He was clearly knowledgeable and professional, but also flexible and friendly - making time to talk about a number of my considerations and personal factors surrounding the sale.

I thought this was worth saying, as I’ve not had such good service from everyone in the estate agency business!
Market Appraisal
01/09/2020
 
To Richard and Jonathan, I just wanted to say a heartfelt thank you for all your efforts getting the sale of my mum's property over the line. It was a long journey and very much complicated by the covid19 issues so big thanks from me and all the family for your help and support.
Jules Trevor
17/07/2020
 
Great service, very professional and personable.
Google review
20/11/2019
 
We moved recently and HM handled everything. It couldn't have gone any smoother. Very happy with the service we received!
Google review
20/11/2019
 
We have moved house six times. The service we received from Holbrook Moran in selling our property this year stands out as the most helpful. All estate agents are not the same!
Email - vendor
19/11/2019
 
We used Holbrook Moran's Fishponds branch to sell our house very recently. The whole process was professional, speedy & efficient. Excellent from start to finish with sound advice & support. We can wholeheartedly recommend HM to anyone thinking of selling their property locally.
Google review
13/11/2019
 
Just sold my house with Holbrook Moran and the Manager was always on hand to help and offer practical advice. There were difficult times as can often be encountered when selling property but these issues were dealt with professionally and promptly with the support offered. I would recommend using their service.
Email
09/07/2019
 
Hi Hollie.
Just wanted to say many thanks to you and the team at Holbrook Moran for all your help with our recent flat purchase.
Apart from being incredibly friendly and approachable, we appreciated the professionalism with which the purchase was carried through.
Nothing too much trouble and no sense of rushing us either.
Thank you once again. If we are in the market, we will come back..
Regards Maggie and Martin H.
Email
03/07/2019
 
Excellent experience. Hollie was great from start to finish. There was nothing she couldn't do for me. Professional at all times and I would definitely use Holbrook Moran's services again.

David.
Clayewater Court
Google review
21/06/2019
 
Exceptional service! I highly recommend the redfield office. Hollie was an absolute pleasure throughout my sale she made me feel very relaxed despite some issues due to a buyer. Nothing was too much, being a first time seller I found it very easy to ask questions and subsequently received prompt and informative responses. There were regular updates and I would definitely return to Holbrook Moran Redfield office if I were to rent/sell in the future. A very happy customer!

Ben
St. Patricks View
Email
20/06/2019
 
Fantastic service. Friendly staff who listen to individual needs of the client and offer excellent support. In particular thank you to Adam who was genuine and easy to deal with. We will continue to use Holbrook Moran to find tenants for our property as unlike other estate agents their staff deal with us as people not as a business opportunity. Well done for being so understanding.
Google review
28/01/2019